At EnyOne, we value your trust and aim to provide an exceptional experience. To ensure transparency, we have outlined the terms and conditions governing your use of our website. If you have any questions, feel free to contact us.

1. Overview of EnyOne
   • EnyOne is a brand under ENYTICS, operating and managed FBL Consulting Pte. Ltd. (“FBL Consulting“), a registered business in Singapore with the address 60 Paya Lebar Road, #07-54 Paya Lebar Square, Singapore 409051.
   • By making a purchase on www.enyone.com.sg (“Website”), you agree to abide by these Terms and Conditions of Sale, as well as our Privacy Policy and Cancellation and Refunds Policy. Should you disagree with any of these conditions, please refrain from using the website or making a purchase.
   • This Website is owned and operated by FBL Consulting, and all products and services featured on the Website are marketed under the EnyOne brand and sold exclusively by FBL Consulting.
   • By placing an order, you are making an offer to purchase goods and/or services subject to the terms listed herein, which FBL Consulting (trading as EnyOne) may accept at its discretion.
   • Trademarks, logos, and any proprietary materials displayed on the Website are the property of FBL Consulting and/or the EnyOne brand, and may not be reproduced without prior written permission.
2. Agreements to Terms
   • Your use of the Website constitutes your acceptance of these Terms. By accessing or using any part of the Website, you agree to abide by these conditions.
   • While EnyOne operates under the ENYTICS brand, all services, transactions, and site operations are fully owned, managed, and delivered by FBL Consulting. By making a purchase or using any part of this Website, you are entering into an agreement with FBL Consulting Pte. Ltd. as the legal entity responsible for the sale and provision of services.
   • These Terms may be modified periodically, and any changes will become effective immediately upon being posted. It is recommended that you review the Terms before placing an order or continuing to use the Website.
3. Registration of User Accounts
   • You may browse the Website as a guest or register an account for additional benefits.
   • To create an account, you are required to provide accurate personal information, including your name, contact details, and a valid email address. Failure to provide correct information may hinder our ability to process your orders or offer assistance.
   • Account security is crucial. You are responsible for safeguarding your password and are liable for any activities conducted under your account. Please notify us immediately if you suspect unauthorized use of your account.
   • Each customer may register only one account per email address.
4. Age and Legal Compliance
   • By using this Website and purchasing goods or services, you confirm that you are legally eligible to enter into binding contracts in Singapore.
   • Where certain products or services are subject to age or regulatory restrictions (for example licensed software, content, or services), we reserve the right to request verification before fulfilling the order.
   • Orders placed in violation of applicable laws may be cancelled, and legal action may be taken where necessary.
5. Purchase, Subscriptions and Acceptance
   • Carefully review your order before proceeding to checkout, as modifications or cancellations after the order has been placed may not be possible.
   • Your order constitutes an offer to purchase the services described. EnyOne (operated by FBL Consulting) reserves the right to accept or reject your order for any reason, including errors in pricing, scheduling conflicts, or service availability.
   • Upon acceptance of your order, you will receive a confirmation email. However, this does not guarantee delivery of the service, and your payment may be refunded if an issue arises.
   • If your order cannot be fulfilled due to scheduling issues, capacity limits, or other unforeseen circumstances, we will notify you promptly and offer a refund or alternative arrangement.
6. Pricing and Payment
   • Prices displayed on the Website are in Singapore Dollars (SGD) unless otherwise stated, and may include applicable taxes. Prices are subject to change without prior notice.
   • Payment must be completed in full via our secure online payment gateway before your order can be processed and fulfilled.
   • If your payment method is declined, we may contact you to arrange an alternative payment method. Failure to make payment may result in order cancellation.
   • EnyOne / FBL Consulting is not responsible for any losses resulting from fraudulent or unauthorized use of your payment details.
7. Delivery of Service
   • Services purchased through the Website will be scheduled and delivered according to the timelines communicated during the order or onboarding process. Timelines may vary depending on the nature of the service, availability of resources, and client readiness to provide required information or access.
   • We will make reasonable efforts to deliver services on the agreed dates. If delays occur due to unforeseen circumstances, we will notify you promptly and propose a revised schedule.
   • Where service delivery requires your input, data, or system access, it is your responsibility to provide accurate and timely information to avoid delays.
   • If service delivery cannot be completed as scheduled due to factors outside our control (including failure to provide required access or information), rescheduling may be necessary, and additional charges may apply.
   • Any issues with the delivery of services should be reported to us within 7 days of the scheduled service date.
8. Cancellations and Refunds
   • If a service is not delivered as described, or if we are unable to provide the service due to reasons within our control, you may be entitled to a refund or alternative arrangement, provided that you notify us within 7 days of the scheduled service delivery.
   • Refunds are not available for change of mind or where the service could not be delivered due to your failure to provide required information, access, or cooperation.
   • Any approved refunds will be processed using the original method of payment.
9. Liability and Disclaimer
   • While we strive for accuracy, we cannot guarantee that service descriptions, pricing, or other content on the Website is error-free. In the event of such errors, we reserve the right to correct or update the information and cancel orders if necessary.
   • EnyOne (operated by FBL Consulting) is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or our services, except as required by law.
10. Governing Law
    • These Terms are governed by the laws of Singapore, and any disputes will be resolved under the jurisdiction of the Singapore courts.
11. Changes and Modifications
    • We may update these Terms from time to time to reflect changes in our policies, legal requirements, or business practices. By continuing to use our Website after any updates, you agree to the revised terms.
12. Contact Us
    • For any questions or concerns regarding these terms and conditions, please reach out to us at:
      Email: contact@fblconsulting.sg